POLICIES

PRIVACY

Your privacy is important to us - and we are committed to protecting it. Because of this, we only collect information necessary to complete a transaction. Our order process requires we collect the following:

  • First and Last Name

  • Shipping and Billing Addresses

  • Email Address

  • Phone Number

  • Credit and/or Debit Card Information

 

The Smacker Baseball Bat Company uses this information for the sole purpose of better serving its customers. As such, Smacker does not share this information with any outside party and keeps your personal information secure at all times by never allowing it to leave our premises. 

 

For further information, do not hesitate to contact us at:

Smacker Baseball Bat Company

Queen Creek, AZ

615-624-2975

 

 

WARRANTY

Unfortunately, there are no guarantees with wooden baseball bats, meaning the Smacker Baseball Bat Company cannot guarantee their baseball bats or provide a warranty with the purchase of one. However, the better you take care of your bat, the longer it will last. 

 

Because each bat is custom made, orders cannot be canceled or modified once placed. 

 

 

REFUNDS
The Smacker Baseball Bat Company operates on a "swing at your own risk" policy. Once your order has been placed, Smacker does not offer any refunds or exchanges on any of their baseball bat models. 

 

 

SAFETY

Again, due to the nature of wooden baseball bats, the Smacker Baseball Bat Company is not responsible for broken bats. A part of the game, breaking a bat is a risk you take when using one made of wood. Because of this, if anyone is to experience injury as the result of a Smacker bat, the Smacker Baseball Bat Company is not responsible for the injury. 

 

By purchasing a wooden bat, you acknowledge your understanding of wooden baseball bats and the risks associated with them. Please always approach your sport with safety and professionalism. 

 

If you have never swung a wooden bat, we suggest speaking with a professional hitting coach in order to learn the proper technique and receive top performance from your custom stick. 


 

CARE

Taking care of your wooden baseball bat will undoubtedly increase your chances of keeping it longer. Store your bat in an upright position and try to keep it in a room temperature environment when not in use. We suggest you never leave your baseball bat in the garage or your car.

 

Only hit approved, official baseballs. Do not hit rubber batting cage balls - use a designated bat for cage work.